Interface ServiceLevelAgreement

interface ServiceLevelAgreement {
    createdAt: string;
    createdBy: InternalActor;
    firstResponseTimeMinutes: number;
    id: string;
    threadPriorityFilter: [number, ...number[]];
    tier: Tier;
    type: "FIRST_RESPONSE_TIME";
    updatedAt: string;
    updatedBy: InternalActor;
    useBusinessHoursOnly: boolean;
}

Index

Properties

createdAt createdBy firstResponseTimeMinutes id threadPriorityFilter tier type updatedAt updatedBy useBusinessHoursOnly

Properties

createdAt

createdAt: string

createdBy

createdBy: InternalActor

firstResponseTimeMinutes

firstResponseTimeMinutes: number

id

id: string

threadPriorityFilter

threadPriorityFilter: [number, ...number[]]

Min Items

1

tier

tier: Tier

type

type: "FIRST_RESPONSE_TIME"

updatedAt

updatedAt: string

updatedBy

updatedBy: InternalActor

useBusinessHoursOnly

useBusinessHoursOnly: boolean

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